Create Custom field
Add custom Field on request on issue view
Usage on Jira manegement Portal
Limitations of Using the limitless Cascading Custom Field in Jira Service Management
Access Permissions:
Request Creation:
Accessible by:
Licensed Users
Unlicensed Users
Anonymous Users
Customers
Detailed View:
Accessible by:
Licensed Users
Unlicensed Users
Customers
Note: Anonymous users do not have access to the detailed view.
Usage Constraints:
Currently, users can incorporate only one limitless cascading custom field per request. Our team is actively working to enable the use of multiple limitless cascading custom fields in future releases.