Jira Service Management

Create Custom field

Add custom Field on request on issue view

Usage on Jira manegement Portal

Limitations of Using the limitless Cascading Custom Field in Jira Service Management

Access Permissions:

1. Request Creation:

   • Accessible by:

     • Licensed Users

     • Unlicensed Users

     • Anonymous Users

     • Customers

2. Detailed View:

   • Accessible by:

     • Licensed Users

     • Unlicensed Users

     • Customers

   • Note: Anonymous users do not have access to the detailed view.

Usage Constraints:

• Currently, users can incorporate only one limitless cascading custom field per request. Our team is actively working to enable the use of multiple limitless cascading custom fields in future releases.