Customer terms

Thank you for considering Choulledigital for your Atlassian Cloud product support needs. We are committed to providing the best possible service to our customers, but please note that we cannot guarantee that we will be able to resolve every issue.

By using our services, you acknowledge and agree to the following terms:

1. Scope of Service: Our services are limited to providing support for Atlassian Cloud products. We do not provide support for any other products or services.

2. Support Availability: Our support team is available Monday-Friday, 9am-5pm EST. We will do our best to respond to support requests within 24 hours, but we cannot guarantee a specific response time. To open a support ticket, please visit https://choulledigital.atlassian.net/servicedesk/customer/portal/3

3. Issue Resolution: We will make every effort to resolve any issues you may encounter with your Atlassian Cloud products. However, we cannot guarantee that every issue will be resolved to your satisfaction.

4. Liability: Choulledigital will not be held liable for any damages or losses resulting from the use of our services.

5. Changes to These Terms: We reserve the right to modify these terms at any time, and any changes will be effective upon posting. It is your responsibility to review these terms regularly and to discontinue use of our services if you do not agree to the updated terms.

By accessing and using our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you have any questions or concerns, please don't hesitate to contact us at choulledigital@gmail.com.